We are now looking for a Receptionist to work in our busy seafront hotels:
To professionally present front of house reception over the phone and in person to all enquirers and guests to maximise lettings of resident and non resident business.
Answering and dealing with bookings and enquiries to ensure they are accurately recorded and administration adheres to required procedures.
Update, back up and administer computerised booking system.
Adhere to Company’s booking / payment procedures.
Ensure good relations with guests and potential customers so booking / sales opportunities are maximised.
Maintain accurate and timely communications with all departments.
Prepare and check Arrivals & Departures list
Help with porters duties in absence of a porter or to a assist a porter
Service of drinks/food from lounge bar
To assist with lunch service, tea and coffee trays during busy periods
To assist with meeting, greeting and service of non resident business as required.
Tips, these are discretionary and processed through your pay
Statutory pension contributions
Discount on food, soft drinks and hot beverages at Dukes
Friends and family discount for accommodation at Dukes, Hotel Elizabeth and Kingswood & Devoran Hotel
Opportunity to join staff health benefit plan
NVQ Opportunities and further training opportunities
Employee Assistance Programme - providing specialist, independent and confidential advice, support and assistance. 24 hours a day, 365 days per year.
Staff access to local attractions
Reward and recognition programme
10% discount at Jurassic paddle sports
To apply please click on the Apply Direct button